ITMs – a new way to bank

ITM stands for Interactive Teller Machine, meaning they are way more interactive than regular ATMs. ITMs are innovative machines that combine the functionality of a regular ATM with the ability to talk to an actual person if you need to.

ITMs look similar to an ATM, but with a video screen and other cool technology. You can do all of the same things you could do on an ATM, but when you need to talk to a banking professional, that’s where the ITM shines. Simply select the option to talk to a live WyHy professional and, in seconds, someone will appear on-screen to help you with whatever you need.

Our video tellers can help you conduct more transactions than basic ATMs and can answer different questions you might have about your finances or a particular transaction. All this without having to wait in line at the branch.

What are the benefits of using an ITM?

• Convenience: ITMs are able to significantly simplify transactions and get you going on your way faster than you would if you had to wait in a line. When you’re in that grey area between needing more than online banking but less than an in-branch visit, you can depend on video tellers to handle your money matters efficiently and effectively. Especially with kids or pets in the car!
  
• More transaction types: An ITM is a big upgrade over an ATM. By calling on an ITM video teller, we can help you with transactions including making deposits, withdrawals, account transfers, loan payments, check cashing, ordering checks, just answering questions, and more.